1 – General Information
What services do you offer?
We offer primary care services including preventive care, appointments for acute concerns, obesity management programs, and on-demand video visits. Body composition analysis is provided with each annual visit.
What are your office hours?
Our office operates during standard business hours for scheduled appointments. We also have providers available by phone 24/7 for urgent issues.
2 – Insurance and Payments
Do you accept insurance?
Yes, we accept many insurance plans. Please contact our office to check if your insurance is included.
Do you accept self-pay patients?
Yes, self-pay patients are accepted. Please reach out to ask about our self-pay rates.
3 – Appointments and Visits
How can I schedule an appointment?
Appointments can be scheduled by calling our office or using our online scheduling option.
Do you charge a fee for missed appointments?
Yes, there is a no-show fee if you miss an appointment. Patients who miss three appointments without cancelling ahead of time may be discharged from the clinic.
How do you handle communication and appointment confirmations?
We use text messaging to communicate and confirm your visits.
4 – Special Services
Do you provide long-term pain management?
No, we do not offer long-term pain management services.
Can you assist with medical marijuana forms?
Yes, some providers in our clinic can help with medical marijuana forms.
Do you offer obesity management?
Yes, we provide obesity management based on medical necessity and management guidelines. Body composition analysis is part of every annual visit.
Do you provide care for workers’ compensation cases?
No, we do not handle workman’s compensation cases.
Do you fill out forms for FMLA, disability, and license plates/placards?
Yes, these forms can be completed during your visit if medical necessity is established.
5 – Accessing Your Information
How can I access my documents and lab results?
You can view all documents and lab results through our online patient portal.
Book Structured Care Now
Connect with us today to schedule an appointment and experience structured, preventive, and accessible care delivered by professionals committed to supporting your health with reliable services in Newark, Delaware.